FAQ

BUYER SHOULD KNOW BEFORE ORDER: 

1)Quality

Factory exporting standard qulity goods. We support OEM service. The goods can be made in large quantity if you need with your own brand. If you want be our brand" Vigor Power Gear" dealer in your country, please contact us. 

2)Payment

We accept payment viaEscrow or Paypal, Western Union. If you will order in large quantity, that is ok to pay via T/T to our company account. 

3)Shipping way

Free shipping: China Post Air Mail or E-packet(only some countries can support this shipping way), E-packt is faster than China Post Air Mail. For free shipping way, the delivery time is 10-30 days. For part counties, it will be longer than 30 days, even 60 days or 90 days.

If you need the goods urgently and you want to choose fast shipping way like DHL, Fedex, UPS, Or other fast shipping way. The delivery time is 5~7 days.

Please contact us before you paying if you are not clearly. 

4)Returns

If you find any quality problems when you receive the items, please contact us immediately. We accept exchange or refund within 14 days after receipt. We will refund the purchase price but not the shipping and handling costs and please make sure the goods returned in NEW and GOOD condition. 

5)Contact us  

We suport wholesale and OEM. Thanks for sending emails or leave a message online. Thanks again. 

6)Feed back notice(IMPORTANT)

 Please give us positive feedback with 5-star Detailed Seller Ratings. Thank you for your positive comments. Your encouragement will keep us moving forward. If you could supply the vedio using our goods or showing some pictures. We will give you

Don't impulse to open a dispute when you have some problems.  We understand the concerns and frustrations you might have, and will do our endeavor to resolve the issues. Please give us the opportunity to resolve any problem.Thanks.